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Simon Penny

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Simon is a service designer who is passionate about design and its ability to make a real difference to people’s lives. He believes that the public sector can no longer afford to deliver one size fits all services which address a perceived need, and have to design new services which put people at the heart and develop communities by treating citizens as customers, understanding their wants and needs but also focusing on their own capabilities. Simon believes that the future of public service provision lies in social innovation at a grass roots level, helping communities to design their own solutions to some of our trickiest social issues.