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Royal Services

A spa in your hospital

Description:

For a person who enters to a hospital for several days, bath time can be uncomfortable and generate modesty. We want to improve this experience, redesigning it and turning it into a moment to remember. We do this by taking the idea of a spa to the hospital rooms using scents, massages, music and relaxation therapy. We offer a luxury service. We are Royal Services.

Para una persona que entra en el hospital por varios días, el momento del baño puede ser incomodo y generar pudor. Nos encargamos de mejorar esta experiencia, rediseñandola y convirtiendola en un momento para recordar. Esto lo hacemos llevando un spa a los cuartos de hospitalización utilizando escencias, masajes, música y terapia de relajación. Brindamos un servicio de lujo. Somos Royal Services.

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Uniformes and roles Image icon IMG_6470.JPG Persona
Business Model Canvas Image icon IMG_6472.JPG Business model
Testing The Invitation - The Kit Car Image icon IMG_6466.JPG Documentation of prototype
Testing the Invitation Image icon IMG_6462.JPG Documentation of prototype
Testing the Invitation Image icon IMG_6462.JPG Documentation of prototype
Interviews Image icon IMG_6467.JPG Research data
Customer Journey Image icon 20160228114722.jpg Stakeholder map
These are the steps of our experience! We want control of every moment! Image icon image.jpg, Image icon image.jpg Customer journey
This is the prototype processsss! Image icon image.jpeg Documentation of prototype
People involve in the invitation Image icon 20160228083336.jpg Persona
Service presentation and invitation to the patient File AiibK6y167jhNS5NWDiR1A53nZUcDKbPrhcqILTM0I2g.mp4 Documentation of prototype