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Ticket Talk

Connecting you on your connections


Innovation to encourage interaction and stimulate the mind while travelling on public transport.


Our final ticket prototypes! Image icon Screen Shot 2015-03-01 at 17.04.37.png Documentation of prototype
A selfie with our ticket prototypes :) Image icon IMG_5616.JPG Documentation of prototype
Filming the user journeys on our prototyped train! Image icon train proto.png Documentation of prototype
All the different stakeholders of the service and the benefits they can have from using ticket talk Image icon IMG_5613.jpg Stakeholder map
Our three personas on their train journey interacting with ticket-talk Image icon IMG_5611.jpg Customer journey
Some simple prototypes of ticket design ideas to stimulate conversation on a train journey Image icon IMG_5610.jpg Documentation of prototype
A bit from our user research today at the train station - would you speak to the person next to you on the train? Movie icon User Research data
Post-it madness, creative jam juices flowing, finally decided how our service will work! Image icon Screen Shot 2015-02-28 at 23.17.47.png Customer journey
Our three personas that travel on train journeys and have frustrations with isolation of the service Image icon Screen Shot 2015-02-28 at 18.58.12.png Persona