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Toronto Service Design Jam (McCaul Street)

Local contact information


George Wang,, 647 637 6789

Elena Mahno <>,
Max M <>,
Sajan Mathew <>

Event information

Entrance fee: FREE!!!

Available tools or materials: All tools and materials provided

Food options: Access to food in close vicinity. Drinks and snacks provided on site.

Additional information:

In just 48 hours, you and a diverse bunch of colleagues, friends and complete strangers will design a brand new service and present it to the rest of the world.

On the weekend of Feb 17-19, 2017, teams from over 40 cities in the world will use service design to tackle a common problem. You will do research, come up with concepts, make prototypes, test them with users, with a group of amazing people and mentors from design-driven organizations around town. A theme is revealed at the start of the weekend as inspiration but after that, it’s up to you to take it rest of the way. So how would you design a service from scratch in just 48 hours?

You'll work with a mixture of talented people who are willing to experiment and challenge each other. Spending 48 hours together with like-minded people, it's not unusual to see participants become friends or even professional collaborators. You'll be part of a network that will support you through the years to come.

Schedule for the weekend:

FRIDAY 6pm-9pm
Meet, warm-up, quick intro to service design
The theme is revealed!
Form teams around the most interesting ideas

SATURDAY 9am-5pm
Street and desk research, develop concepts, and create first rough prototypes
Iterate! keep building improved or re-thought prototypes while getting feedback

SUNDAY 9am-5pm
More time to improve your prototype.
When you reach the end of the jam, document, upload and share your latest prototype(s) on the global platform.
Share your prototype locally and celebrate!


Ryerson Science Discovery Zone

1159 Dalhousie St.
Toronto, ON M5B 2P7

Jamming in Toronto, Canada