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Solaris

social services, free software, governmental services, социальные и госсервисы

Description:

We are developing a collaborative project about social services.

This project has two main parts:

Part 1. Online Informational Website
Part 2. Offline Help Service

Part 1 (website) will consist of:
- Information about social services
- Phones, address, links database
- Documents, templates
- Wiki-engine to collaborate
- Online call centre
- Map (collaborative editing is supported)
- Video lessons, visualisation
- Help webinars
- Reviews, feedback, online chat
- Website usage statistics
- Why customer should choose our service? (answers)
- Accreditation and status
- Donations and donation pool (for insurance service)

Part 1 elements are made with love and in a user-friendly manner, so everybody can use it simple.

Part 2 (offline) constists of:

- Multi-functional offline offices centers
- Agent network to help our users, both online and offline
- Personal assistant
- Volunteers - both online and offline (specialists)
- Offline feedback forms and monitoring
- Accreditation and status
- Donations and donation pool (for insurance service)
- Offline seminars, club meetings, presentations, societies
- Interacting with government and its services

Part 1 and part 2 are united by our team.